Use the Reschedule Request Form to:

Change the class date, time, or location, Switch to another course, Switch between AHA and Red Cross

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Registration Policy

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Rescheduling and Course Changes (Please allow up to 24 hours for processing.)

Use the Reschedule Request Form to:

• Change your class date or time

• Change your class location

• Switch to another course

• Switch between AHA and Red Cross certification

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Courses Under $300

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First reschedule request:

• At least 24 hours before class: Rescheduling fee waived

• Less than 24 hours before class: $10 or 10% of the total course fee, whichever is greater

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Second or subsequent reschedule request:

• $10 or 10% of the total course fee, whichever is greater, regardless of advance notice

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Courses of $300 or More

• At least 48 hours before class: Rescheduling fee waived

• Less than 48 hours before class: $75 or 25% of the total course fee, whichever is greater

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Courses of $300 or more require reserved seating, advance preparation, course materials, and administrative processing.

Course changes are processed as rescheduling requests. Any applicable rescheduling fee and increase in course price must be paid before the change is completed.

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Cancellations and Refunds

Cancellation More Than 48 Hours Before Class

For courses under $300, a cancellation fee of $20 or 20% of the total course fee, whichever is greater, will be deducted from the refund.

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For courses of $300 or more, a cancellation fee of $90 or 30% of the total course fee, whichever is greater, will be deducted from the refund.

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Cancellation Less Than 48 Hours Before Class

Cancellations received less than 48 hours before the scheduled class start time are nonrefundable.

Instead of cancelling, the student may submit the Reschedule Request Form and pay the applicable rescheduling fee to attend another available class.

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How to Request a Cancellation

Cancellation requests must be emailed to:

trainingfaculty@begincpr.com

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The email must include:

• Student’s first and last name

• Phone number

• Email address used for registration

• Course name

• Scheduled class date, time, and location

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Do not use the Reschedule Request Form to request a cancellation.

The cancellation request is effective when the email is received. Please allow up to 24 hours for processing.

No-Shows

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Students who do not attend and do not provide advance notice are not eligible for a refund. A request to attend another class will be subject to the applicable rescheduling policy and fees.

Cancellation fees apply regardless of the reason for cancelling. Students are responsible for reviewing the course description, certification organization, location, schedule, prerequisites, and travel requirements before enrolling.

If Begin CPR cancels the class, the student may transfer to another available class or receive a refund without a cancellation fee.

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