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If the email from Salesforce does not appear in your inbox or spam folder,

please complete the following steps in accessing online course:



2. Click "Log In" in upper right corner

3. Click "Forgot Password"

4. Enter email used during enrollment


Once you have created a new password, you may login and launch the online course.

If you encounter a technical issue in launching the course please try the following:


1. Updating your browser


2. Using a different browser (Chrome, Firefox or Microsoft Edge)


3. If that doesn't work, please contact The American Red Cross Technical Support at 1 (800) 733-2767


For all other questions, please feel free to contact us by email, phone or text.

Thank you!


Pinole: Website:

1890 San Pablo Ave, Ste 2, Pinole, CA 94564 | (510) 221-9331

San Bruno: Website:

 777 Kains Ave, San Bruno, CA 94066 | (510) 221-9317


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