Online Portion is included in the course if it indicates Blended Learning (BL). (It ususally takes between 2 hours to 3 hours to complete the online portion of the course)
We will enter your information in the system within 6 hours after enrollment between 9 am to 4.59 pm
If enrollment is done between 5 pm to 8.59 am, your information will be entered within 12 hours from the time you enrolled.
You will receive an email from Salesforce with instructions on how to access your online course. You can check more information below on how to access your online course
If the email from Salesforce does not appear in your inbox or spam folder,
please complete the following steps in accessing online course:
1.Visit www.redcrosslearningcenter.org
2. Click "Log In" in upper right corner
3. Click "Forgot Password"
4. Enter email used during enrollment
Once you have created a new password, you may login and launch the online course.
Once you have created a new password, you may login and launch the online course
NOTE: If Salesforce shows your email with a suffix of 001,
Follow Instructions on Creating your password at www.redcrosslearningcenter.org
go to My Profile, take a screenshot of your profile
Email this to Cristina@begincpr.net.
The suffix 001, indicates that the information on your enrollment form did not match your existing Red Cross Account Information
We will fix this and inform you as soon as itis resolved.
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If you encounter a technical issue in launching the course please try the following:
1. Updating your browser
2. Using a different browser (Chrome, Firefox or Microsoft Edge)
3. If that doesn't work, please contact The American Red Cross Technical Support at 1 (800) 733-2767
For all other questions, please feel free to contact us by email, phone or text.
Thank you!
San Bruno: 777 Kains Ave, San Bruno, CA 94066 | (510) 221-9317
Pinole: 1890 San Pablo Ave, Ste 2, Pinole, CA 94564 | (510) 221-9331 or (510) 221-9317
140 Mayhew Way, Suite 101, Pleasant Hill, CA 94523| (510) 221-9331