top of page

If the email from Salesforce does not appear in your inbox or spam folder, 

please complete the following steps in accessing online course:



2. Click "Log In" in upper right corner

3. Click "Forgot Password"

4. Enter email used during enrollment


Once you have created a new password, you may login and launch the online course.

If you encounter a technical issue in launching the course please try the following:


1. Updating your browser


2. Using a different browser (Chrome, Firefox or Microsoft Edge)


3. If that doesn't work, please contact The American Red Cross Technical Support at 1 (800) 733-2767


For all other questions, please feel free to contact us by email, phone or text.


IF THE USERNAME THAT SALESFORCE ASSIGNED TO YOU HAVE A SUFFIX OF 001 IN IT, PLEASE EMAIL CRISTINA@BEGINCPR.NET.   This means your email is already registered in the American Red Cross Learning Center and your existing name is different than what was entered (you misspelled your name when enrolling, etc.)

Thank you!

San Bruno: 777 Kains Ave, San Bruno, CA 94066 | (510) 221-9317


Pinole: 1890 San Pablo Ave, Ste 2, Pinole, CA 94564 | (510) 221-9331

140 Mayhew Way, Suite 101, Pleasant Hill, CA  94523

bottom of page